Incidents | Easylience Incidents reported on status page for Easylience https://status.easylience.com/ en Degraded response times https://status.easylience.com/incident/902920 Fri, 22 May 2026 09:58:00 -0000 https://status.easylience.com/incident/902920#a8cc6047a3f1ee76b40a2f3ba564e6af110eb78cd1ef810b93136147280ab9b6 Hello, We experienced slowdowns in Prod 1 services following a technical incident affecting our hosting provider's data center at 11:09 AM. Our technical teams mobilized immediately, and the situation has now been resolved. We apologize for any inconvenience and thank you for your understanding. The Easylience Team Difficulty connecting via SMS 2FA https://status.easylience.com/incident/906603 Thu, 09 Apr 2026 12:22:00 -0000 https://status.easylience.com/incident/906603#2bf3e6decb9f1fa9484cac9a90fb8a6743a4194a983136f43c05069bc0e10e01 Hello, We experienced difficulties affecting access to the Prod 1 services via PC due to an issue with the SMS messaging system used for two-factor authentication. Only customers using this two-factor authentication method were impacted. Mobile access via biometric authentication remained fully operational throughout the incident. Our technical teams mobilized immediately, and the situation has now been resolved. The difficulties in accessing the service lasted 56 minutes. We apologize for any inconvenience and thank you for your understanding. The Easylience Team