Incidents | Easylience Incidents reported on status page for Easylience https://status.easylience.com/ en Support recovered https://status.easylience.com/ Mon, 29 Jun 2026 06:54:58 +0000 https://status.easylience.com/#13e52f7562867888ebc855e1081238aa3df27b8d15b8819e78e4eafa5b6e5aa0 Support recovered Visio Support Website recovered https://status.easylience.com/ Mon, 29 Jun 2026 06:52:44 +0000 https://status.easylience.com/#ebad26cadd2b454529dcccf5c0f7f35daf9e34c74da6f62647ed01990d67322a Visio Support Website recovered Visio Support Website went down https://status.easylience.com/ Mon, 29 Jun 2026 06:41:37 +0000 https://status.easylience.com/#ebad26cadd2b454529dcccf5c0f7f35daf9e34c74da6f62647ed01990d67322a Visio Support Website went down Support went down https://status.easylience.com/ Mon, 29 Jun 2026 06:40:11 +0000 https://status.easylience.com/#13e52f7562867888ebc855e1081238aa3df27b8d15b8819e78e4eafa5b6e5aa0 Support went down Easylience Prod 1 recovered https://status.easylience.com/ Sat, 27 Jun 2026 19:35:00 +0000 https://status.easylience.com/#4b82c554a7ecd729ff3151efa32ca2cf5b701409373859ca337c706a31bf32d8 Easylience Prod 1 recovered Easylience Prod 1 went down https://status.easylience.com/ Sat, 27 Jun 2026 19:33:13 +0000 https://status.easylience.com/#4b82c554a7ecd729ff3151efa32ca2cf5b701409373859ca337c706a31bf32d8 Easylience Prod 1 went down Visio Support Website recovered https://status.easylience.com/ Sat, 27 Jun 2026 19:25:39 +0000 https://status.easylience.com/#fe2bcdc5dca3bbe77970fa601ad3dc492843607d5f3a488392e4df0a259b3d24 Visio Support Website recovered Visio Prod 1 recovered https://status.easylience.com/ Sat, 27 Jun 2026 19:24:45 +0000 https://status.easylience.com/#a1e8b6bd14803c0f5cc6317728936ba7c5dfc6990e0fc06f76dea6dcb20aab8b Visio Prod 1 recovered Support recovered https://status.easylience.com/ Sat, 27 Jun 2026 19:22:02 +0000 https://status.easylience.com/#6e3436d8818a87079278db282e00a67de7766df77af00df4f0f44075c9c1e251 Support recovered Visio Prod 1 went down https://status.easylience.com/ Sat, 27 Jun 2026 19:16:19 +0000 https://status.easylience.com/#a1e8b6bd14803c0f5cc6317728936ba7c5dfc6990e0fc06f76dea6dcb20aab8b Visio Prod 1 went down Visio Support Website went down https://status.easylience.com/ Sat, 27 Jun 2026 19:11:33 +0000 https://status.easylience.com/#fe2bcdc5dca3bbe77970fa601ad3dc492843607d5f3a488392e4df0a259b3d24 Visio Support Website went down Support went down https://status.easylience.com/ Sat, 27 Jun 2026 19:05:20 +0000 https://status.easylience.com/#6e3436d8818a87079278db282e00a67de7766df77af00df4f0f44075c9c1e251 Support went down Visio Support Website recovered https://status.easylience.com/ Sat, 27 Jun 2026 19:01:41 +0000 https://status.easylience.com/#53cb36b82c1c6cfcd498b155b89172e783378333a09e43679330b8c4cc657657 Visio Support Website recovered Support recovered https://status.easylience.com/ Sat, 27 Jun 2026 19:00:53 +0000 https://status.easylience.com/#a5fcaf2155e08a6288a020f35db3048dd61c18b24552bc118665aa6702dd2fc3 Support recovered Support went down https://status.easylience.com/ Sat, 27 Jun 2026 18:37:29 +0000 https://status.easylience.com/#a5fcaf2155e08a6288a020f35db3048dd61c18b24552bc118665aa6702dd2fc3 Support went down Visio Support Website went down https://status.easylience.com/ Sat, 27 Jun 2026 18:35:36 +0000 https://status.easylience.com/#53cb36b82c1c6cfcd498b155b89172e783378333a09e43679330b8c4cc657657 Visio Support Website went down Degraded response times https://status.easylience.com/incident/902920 Fri, 22 May 2026 09:58:00 -0000 https://status.easylience.com/incident/902920#a8cc6047a3f1ee76b40a2f3ba564e6af110eb78cd1ef810b93136147280ab9b6 Hello, We experienced slowdowns in Prod 1 services following a technical incident affecting our hosting provider's data center at 11:09 AM. Our technical teams mobilized immediately, and the situation has now been resolved. We apologize for any inconvenience and thank you for your understanding. The Easylience Team Easylience Prod 4 recovered https://status.easylience.com/ Tue, 12 May 2026 16:41:23 +0000 https://status.easylience.com/#db81d771b044dddeb17387551bc4922cc0b5311622f47fdcbb7dba1710e94a46 Easylience Prod 4 recovered Visio Prod 4 recovered https://status.easylience.com/ Tue, 12 May 2026 16:40:58 +0000 https://status.easylience.com/#8ba6fbfdf3e048b508c7c4c02501661f591abf71f6f1787764e4d0ee3b4fbbf9 Visio Prod 4 recovered Difficulty connecting via SMS 2FA https://status.easylience.com/incident/906603 Thu, 09 Apr 2026 12:22:00 -0000 https://status.easylience.com/incident/906603#2bf3e6decb9f1fa9484cac9a90fb8a6743a4194a983136f43c05069bc0e10e01 Hello, We experienced difficulties affecting access to the Prod 1 services via PC due to an issue with the SMS messaging system used for two-factor authentication. Only customers using this two-factor authentication method were impacted. Mobile access via biometric authentication remained fully operational throughout the incident. Our technical teams mobilized immediately, and the situation has now been resolved. The difficulties in accessing the service lasted 56 minutes. We apologize for any inconvenience and thank you for your understanding. The Easylience Team Visio Prod 4 went down https://status.easylience.com/ Mon, 09 Mar 2026 17:12:42 +0000 https://status.easylience.com/#8ba6fbfdf3e048b508c7c4c02501661f591abf71f6f1787764e4d0ee3b4fbbf9 Visio Prod 4 went down Easylience Prod 4 went down https://status.easylience.com/ Mon, 09 Mar 2026 17:10:34 +0000 https://status.easylience.com/#db81d771b044dddeb17387551bc4922cc0b5311622f47fdcbb7dba1710e94a46 Easylience Prod 4 went down